The real questions show up after training ends. Office hours give your team somewhere to bring them.
Training went well, but now people are stuck on something nobody covered. They guess, build a workaround or give up on the feature.
We run regular coaching sessions and office hours where your team can ask questions, talk through workflows and learn advanced features. That reinforces what they learned and keeps their skills sharp as your systems change.
Ongoing learning that reinforces your initial training
A safe place for your team to ask questions
Advanced features and tips from experts
Skills that stay current as systems and workflows change
We agree on a schedule, from weekly or bi-weekly sessions to monthly check-ins for mature teams.
Sessions can be role-specific or cross-functional, depending on who needs what.
People bring real questions and workflows, and we work through them together.
Recordings help people catch up and build a library of questions and answers for later training.
We’ve trained users across a wide range of platforms and systems. Coaching is how that training sticks, because people remember what they learn from their own work.
Weekly or bi-weekly works well, depending on need. Some teams need intensive coaching at launch, while mature teams might do monthly check-ins.
Anyone who uses the system. Sessions can be role-specific or cross-functional, so people may attend different ones based on their department.
Yes. Recordings help people catch up and look things up later. They also build a library of questions and answers that becomes training content.
It depends on your needs. Some teams need three months of intense coaching, while others prefer ongoing office hours indefinitely. We work out a schedule that fits.
Tell us about your project and we'll get back to you within 24 hours.